Privacy Policy

Platinum Standard Solutions ("PSS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website at https://platinumstandard.gy and our services.

When you submit a project inquiry through our "Start Your Project" form, we may collect the following information:

• Full name
• Company or organization name
• Email address
• Phone number
• Preferred contact method
• Project details (type, description, location, stage, timeline)
• Services you are interested in
• Uploaded documents (site plans, drawings, photos, etc.)
• Any additional notes you provide

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited. This information is used solely for security purposes and to improve our website.

We use the information you provide to:

• Respond to your project inquiry
• Contact you via your preferred communication method to discuss your project
• Assess your project needs and prepare for consultation
• Manage our client relationships through our CRM system (Zoho CRM)
• Improve our services and website experience

We will not use your information for unsolicited marketing without your explicit consent.

Your information is stored securely using industry-standard practices:

• Form submissions are processed through encrypted HTTPS connections
• Client data is stored in Zoho CRM, which complies with international data protection standards including GDPR and SOC 2
• Uploaded documents are stored within your lead record in our CRM and are accessible only to authorized PSS team members
• We use Cloudflare Turnstile to protect our forms from automated abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted technology providers who help us operate our business (e.g., Zoho CRM, Cloudflare), subject to their own privacy policies
• Legal requirements: If required by law, regulation, or legal process
• With your consent: When you have given us explicit permission to share specific information

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal information from our records
• Withdraw consent for us to contact you at any time

To exercise any of these rights, contact us at info@platinumstandard.gy or +1 (769) 268-1874.

Our website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. If we use analytics services (such as Google Analytics), data is collected in aggregate form and cannot be used to identify you personally.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@platinumstandard.gy
• Phone: +1 (769) 268-1874
• WhatsApp: +592 767 9777